Privacy Policy
Date: Monday 26th January 2026
This privacy policy explains how I, Michelle Wright, collect, use, and protect your personal information as part of my self-employed business advisory platform. I am committed to handling your data with care and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I Am
Michelle Wright
Business Advisor
Email: enquiries@mwcanhelp.com
What Information I Collect
Full name
Email address
Phone number
Business name and details
Payment and billing information (processed via GoCardless)
Communication and session history
Details relevant to event collaborations (e.g. bio, headshot, business description, social links)
Diversity and Inclusion Data
As part of our commitment to diversity and inclusion, we may collect optional information from members such as gender identity, ethnic background, neurodivergence, household income, or parental status.
We only collect this information if you choose to provide it, and we use it for the following purposes:
To understand the makeup of our community and ensure we are representative and inclusive.
To provide anonymised, aggregated insights to sponsors, funders, or stakeholders about the diversity of our community.
To help us improve our services and ensure fair access for all members.
This data is treated as special category personal data under UK GDPR. We process it only with your explicit consent, which you can withdraw at any time. Providing this information is always voluntary and will never affect your ability to join or participate in our community.
We will not share your individual responses with any third party without your consent. Any reporting to sponsors or stakeholders will be done on an aggregated and anonymised basis.
How I Collect Your Data
Your data is collected when you:
Book or enquire about services via email, WhatsApp, or messaging platforms
Complete a payment via GoCardless
Communicate with me for advisory sessions or support
Submit information for event collaboration or contribution
Why I Collect Your Data
I collect your information to:
Deliver advisory sessions and support
Manage billing and accounting
Make relevant introductions within my network
Plan and promote events in collaboration with contributors, speakers or co-hosts
Comply with legal or tax obligations
Lawful Basis for Processing
I process your data under the following lawful bases:
Contract – to deliver the service you’ve purchased
Legitimate interest – to improve service and communication
Legal obligation – for recordkeeping and accounting purposes.
Consent – for event promotion or when sharing your details for collaborative work.
How I apply lawful bases in practice:
- Contract – When you purchase services, book sessions or enter a service agreement.
- Legal obligation – When retaining billing and accounting records.
- Legitimate interest – When communicating with you about services you have requested or enquired about.
- Consent – When sharing your details for introductions, referrals, collaborations or event promotion.
Where consent is used as the lawful basis, you may withdraw consent at any time by contacting enquiries@mwcanhelp.com.
Sharing of Data
I never share your personal details with third parties unless it is necessary to deliver a service you have requested or you have given me explicit consent. Your data is shared only with trusted third-party providers necessary for service delivery, such as:
GoCardless – to process payments
Other professionals you are introduced to (with your permission)
Event attendees, collaborators, or platforms (such as Eventbrite or social media), for the purpose of promoting an event you are involved in – but only with your prior consent
I do not sell or share your data for marketing purposes.
Where recruitment support is provided, applicant information is shared only with the recruiting business for the purpose of shortlisting and with the awareness or consent of the applicant.
Third Party Services and International Processing
Some of the services I use to run my business (such as email, website hosting, booking or payment platforms) may process personal data on my behalf. Where this involves data being stored or processed outside the UK, I ensure that providers used are required to meet UK data protection standards.
Data Retention
I retain client data for up to 6 years, in line with HMRC and professional recordkeeping requirements. After this period, your data will be securely deleted.
For event collaborators, data may be retained for the duration of event promotion and securely deleted or anonymised after the event concludes.
How I Protect Your Data
Your information is stored securely and access is restricted to authorised use only. I use password-protected systems and reputable platforms to store and manage client communications and documents.
Cookies
My website may use essential cookies to ensure the site functions correctly. Where non-essential cookies such as analytics or tracking tools are used, you will be given the option to accept or reject them.
Your Rights
You have the right to:
Request access to your personal data.
Ask for corrections to inaccurate data.
Request deletion of your data (where applicable).
Object to or restrict data processing.
File a complaint with the ICO (www.ico.org.uk) if you’re concerned about how your data is handled.
To exercise any of these rights, contact me directly at enquiries@mwcanhelp.com.
If you have concerns about how your data is handled, you have the right to complain to the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Referrals to Other Service Providers
We occasionally recommend or introduce attendees to trusted service providers (e.g. designers, marketers, consultants) who may be able to support your business needs. We will only do this with your explicit consent, and we will never share your personal details without your permission.
Event Collaborations
If you choose to co-host or contribute to one of our events, we may collect relevant information such as your name, business name, email address, bio, and social media or website links. This information may be used for event promotion, internal coordination, or shared with attendees (e.g. in speaker lists or event materials).
This may include publishing your information on our website, event platforms (such as Eventbrite), or social media channels, solely for the purpose of promoting the event. We will always seek your consent before sharing any personal details publicly. We retain this information only for as long as necessary to manage the event and related follow-ups.
Policy Updates
This privacy policy may be updated from time to time to reflect changes in law, services, or the way we work. The latest version will always include the effective date and can be requested by contacting enquiries@mwcanhelp.com.
If significant changes are made, we will notify you by email or through our community channels. We encourage you to review this policy periodically to stay informed about how your data is handled.